8bd9's Privacy Policy

1 Introduction & Purpose

Welcome to the 8bd9 platform. This Privacy Policy ("Policy") explains how 8bd9 ("we", "us", or "the Platform") collects, processes, stores, and protects your personal information. This Policy has been created with respect for your privacy rights — you, our valued user.

By using 8bd9's website, mobile version, and related services, you will be considered to have agreed to the terms described in this Policy. If you do not agree with any term in this Policy, we ask that you refrain from using our platform.

We believe that transparency about data is the foundation of trust. That is why our data-processing practices are presented in clear, easy-to-understand language, so you can make informed decisions.

2 Data Collection

8bd9 collects data that is secure, carefully considered, and limited to what is necessary. The types of information we collect are detailed below:

2.1 Registration & Identity Information

When you create an account or log in to 8bd9, the following information is collected:

• Full name and date of birth
• Mobile number and email address
• National ID card or passport details (for identity verification)
• User-set password (stored in encrypted form)

2.2 Financial Information

The following information may be collected to process transactions:

• bKash, Nagad, or Rocket mobile banking account number
• Bank account details (for bank transfers)
• Deposit and withdrawal history

Note: We never store your full payment card number or bank PIN/OTP.

2.3 Technical & Usage Information

Automatically collected to ensure platform quality and security:

• IP address and device identification information
• Browser type and operating system
• Login time, session duration, and navigation patterns
• Gameplay history and betting activity

3 Data Use

Collected information is used only for specific and legitimate purposes. The purposes for which 8bd9 uses data are listed below:

• Managing accounts and verifying user identity
• Processing deposit, withdrawal, and bonus transactions
• Preventing fraud, money laundering, and unauthorized access
• Providing customer support and resolving complaints
• Identifying and resolving technical issues on the platform
• Ensuring responsible gaming and monitoring suspicious behavior
• Meeting legal obligations
• Improving the platform experience based on user preferences

We do not sell your data to advertisers. Your personal information is not used for any third party's commercial purposes.

4 Data Storage & Security

8bd9 treats the security of your information as its highest priority. We have put in place industry-standard technical and organizational measures:

4.1 Technical Security Measures

• SSL (Secure Sockets Layer) encryption — all data exchanged between the website and servers is encrypted
• Passwords stored using bcrypt hashing algorithm
• Two-factor authentication (2FA) supported
• Regular security audits are conducted
• Firewalls and intrusion detection systems active to prevent unauthorized access

4.2 Data Retention Period

Your information is retained for as long as your account remains active or as needed to provide the service. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations, regulatory requirements, or for dispute resolution purposes.

4.3 Restricted Access

Only authorized staff who have a specific need to access information may access your personal data. All staff are bound by confidentiality agreements.

5 Sharing Data with Third Parties

8bd9 does not sell, rent, or exchange your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment processors: Information necessary solely to complete transactions is shared with bKash, Nagad, Rocket, and bank transfer service providers.
• Technology service providers: Providers of server hosting, data analytics, or security services receive limited access to data under strict confidentiality agreements.
• Legal requirements: Information may be disclosed as part of a court order, a legal demand from an investigative authority, or any other mandatory legal process.
• Fraud prevention: Information may be shared with relevant authorities to prevent and investigate fraudulent activity.

In any of the above circumstances, only the minimum necessary information is provided to the third party, and they may not use that information for any other purpose of their own.

6 Cookies & Tracking Technologies

The 8bd9 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Cookies We Use

• Essential cookies: Indispensable for maintaining login sessions and ensuring security — these cannot be disabled.
• Functionality cookies: Used to remember your language preferences and display settings.
• Analytics cookies: Collected to understand platform usage statistics — these use anonymized data.

6.2 Cookie Controls

You can disable or delete cookies by changing your browser settings. Please note that disabling essential cookies may affect some core functionality of the platform.

7 Your Rights

8bd9 fully respects the data-related rights of its users. You have the following rights:

• Access: You have the right to know what information we hold about you.
• Rectification: If your information is incorrect or incomplete, you can request that it be corrected.
• Erasure: In certain circumstances you can request that your information be deleted, though this may not be possible where legal obligations apply.
• Objection: You have the right to object to certain types of data processing.
• Portability: You can request your personal information in a structured, machine-readable format.
• Withdrawal of Consent: If data processing is carried out on the basis of your consent, you can withdraw that consent at any time.

To exercise any of the above rights, please contact our support team. We will process your request as quickly as possible.

8 Protection of Minors

8bd9 is a responsible betting platform. Our services are available only to individuals aged 21 or above. We do not knowingly collect or process any information from minors.

Age verification is in place during the registration process. If we confirm that a minor's information has been collected inadvertently, we will immediately close that account and delete the relevant data.

If you find out that a minor is using 8bd9, please notify our support team.

9 Policy Changes

8bd9 reserves the right to update this Privacy Policy from time to time. Circumstances that may lead to changes include:

• Changes in legal or regulatory requirements
• Introduction of new technologies or services
• Adoption of improved data protection practices
• Improvements based on user feedback and responses

For significant changes, we will notify you by email or through the platform. Continuing to use 8bd9 after a change constitutes acceptance of the updated policy.

The latest version will always be available on this page. We recommend reviewing this policy regularly.

10 Contact

If you have any questions, comments, or requests about this Privacy Policy, please get in touch with us. Our support team is available 24/7 in both Bengali and English.